Artificial intelligence

How to choose the right chatbot platform for your enterprise Furthermore, they cannot consult a knowledge database while generating answers, hence the output they produce only conveys the illusion of knowledge. Through numerous studies, it has been shown that hallucinations (communicating false information) or biases (e.g., discriminating against a group of people) are major issues […]

Why NLP is a must for your chatbot Chatbots are ideal for customers who need fast answers to FAQs and businesses that want to provide customers with information. They save businesses the time, resources, and investment required to manage large-scale customer service teams. Using artificial intelligence, these computers process both spoken and written language. B2B